We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Ability to get forensics details and also memory exfiltration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The most valuable feature is the analysis, because of the beta structure."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"Scalability."
"The initial setup is very simple and straightforward."
"The solution is very stable."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"The solution can be scaled to handle different threats."
"The solution's application control feature is very, very powerful."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"The vulnerability scanning reduces false positives by quite a bit."
"Deep Security provides us with a lot of reassurance about security threats. You don't have to worry about a patch not being there in the software. You're confident that all the patches and vulnerabilities are taken care of."
"The user interface is the most valuable feature."
"The agentless protection is very nice in Trend Micro."
"It is connected into an intelligence database and is quick to pick up new threats. It also reduces my workload with its speed and the protection that it provides."
"Signatures are frequently updated."
"It provides security and protection. The endpoint firewall is valuable."
"It provides the type of data and availability that we need to have. We don't have to worry about intrusions."
"The support needs improvement."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Detections could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The only minor concern is occasional interference with desired programs."
"The detection and response can always be improved."
"If Symantec wants to improve, they should have a single event for all their products."
"Installation of the tool on a workstation requires some technical knowledge, which could be more straightforward."
"The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful."
"They need to develop a multi-language interface."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"I would like to see fileless attack protection."
"As for what could be improved, I think it should come with an XDR facility without any extra cost. They're always releasing new features, but we need to pay extra for them."
"Deep Security's most valuable features are antivirus and host intrusion detection."
"The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future."
"We are not very happy with Trend Micro Deep Security since it is not able to detect many viruses and bugs."
"I've not worked with CrowdStrike Falcon, but one of our customers also had CrowdStrike Falcon on some of the devices. I was only supporting Trend Micro. They had a ransomware attack, but Trend Micro didn't detect that particular ransomware attack, whereas CrowdStrike did."
"If I had more reporting, the product would be an A plus."
"The updates for legacy systems are not rolled out frequently."
"It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.