We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature for me as an implementer of Broadcom Clarity PPM is its extensibility. The tool is pretty extensible, and I haven't had any issues with it in terms of it getting used for multiple scenarios and for multiple clients where there's a need for high customization. Broadcom Clarity PPM is a very, very customizable tool, so you can pretty much implement any business process on it with no issues."
"Visibility is the number one feature. They can see where the bottlenecks are, they can see what their project statuses are, why are things being held up, etc."
"It is easier to use than most other products that are out there."
"It has been able to collect all the data, and in some ways, provide dashboards of aggregated data. "
"I appreciate the report that shows how utilized a person is set to be within the coming months. I use that feature a good bit."
"With the new UI, CA is heading in the right direction, and fast. They're adding features, I would say major features, two times a year, which is fast. They're adding features, I would say major features, two times a year, which is fast."
"I enjoy the Risks/Issues section.I use that to raise things before they happen."
"It is allowing us to keep track of what our projects are doing, and the idea module, what projects are coming into the pipeline."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The interface is extremely user-friendly."
"The product is quite convenient and user-friendly."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"Stable and scalable solution."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"Reporting is not good as they keep on changing reporting environment."
"A little bit better financial management. Right now it is more accountant-related, the financial management - of course, it's finance, it has to be financial. But it should be a little bit easier for project managers."
"CA Communities need a lot of improvement."
"Build more capability and unification into the reporting."
"One of the major pain points for me when it comes to Broadcom Clarity PPM is the new UI. The new UI is very good in terms of functionality and the drag and draw features, but it's not very responsive. When I say that it's not very responsive, what I mean is that sometimes, the tool is not very user-friendly. For example, a user saves a value on the form, but the tool doesn't give any indication to the user that the value has been saved. Some users are moving from the classic UI to the new UI, and end up getting confused because on the classic UI, when you click "Save", it'll save the information and you'll get an indication that it was saved. With the new UI, it auto saves the information, but it doesn't give an indication in the form of a popup box that "this form has been saved", or any type of message indicating that the information was successfully saved. It's been confusing for users who move to the new UI because of that. The users don't understand when the values are being saved or not being saved, even if there's an auto-save feature in the new UI."
"The user interface (UI) needs to be improved. Right now, it's not the best."
"In the future, I would like to see integrated Agile features and better integration with Agile tools."
"The risks issues and changes are not in the new UX yet."
"The product comes with little options out of the box."
"The configurations are fine, but the user interface could be improved."
"The price is too high."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The interface isn't user-friendly."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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