We performed a comparison between Microsoft Project Server and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability of the 2019 version is quite good."
"Project schedule management is very good. Basically, it sits on SharePoint. So, every time we create a project, a new project site is created within that SharePoint environment, which is a very good document repository. It allows us to create issues and risks lists and additional functionality to keep track of what's going on with projects."
"One notable positive aspect is its effective project-tracking capabilities."
"Technical support is very responsive - particularly on critical tickets."
"It is easily adaptable. In addition, it is easily used on mobile applications."
"I like being able to manage the capacity in terms of the resources. I also like being able to share documents and information between teams. It's the best solution for collaboration."
"Microsoft Project Server is easy to use compared to other similar solutions, such as Primavera. It functions similar to Excel or others Microsoft solutions which makes it simple for most people to be able to use right away."
"Deliverables List: Most useful to enable meaningful status reporting at an enterprise level."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The PPM module is an excellent service."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The interface is extremely user-friendly."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The solution is scalable."
"This solution could improve by adding integration with Primavera schedules to allow the reading and management of them."
"The user interface looks quite old and needs to be improved."
"EPM 2010 UI seems a bit dated now that 2016 is available."
"The solution could have more compact dashboards, such as one finds with Planview."
"When we started using this solution from scratch, we got lost. Microsoft should provide some templates for configurations for certain use cases."
"The solution should be made more collaborative."
"The product's UI is not very user-friendly."
"Improvements are needed in the technical support process, aiming for a better user experience."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"Dashboard interface is limited functionally and not very user friendly"
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The solution needs a few things in terms of resource management."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The user interface could be more modern."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
Microsoft Project Server is ranked 5th in Project Portfolio Management with 56 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Microsoft Project Server is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Microsoft Project Server is most compared with Microsoft Project, Planisware, Oracle Primavera Portfolio Management, JIRA Portfolio and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Smartsheet and Broadcom Clarity . See our Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.