We performed a comparison between Check Point Remote Access VPN and LogMeIn Rescue based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It keeps us safe when browsing the internet and when sharing confidential information with our colleagues."
"Organizations that already use the Check Point NGFW Solution do not require any additional hardware, which makes the implementation straightforward and reduces the time to go live."
"The VPN hides your IP address and encrypts your online traffic and it essentially ensures that your fingerprints cannot be traced on the Internet."
"I like the fact that Remote Access allows the administrator to control and manage things. It makes things smoother, and it has been an excellent experience."
"The team has full visibility of the users that connect allowing them to keep control of who is in the network and what data they are allowing to come in and out."
"Check Point has been perfect for protecting us from any type of attack or data theft during remote management."
"Our users find the interface very comfortable to use."
"Technical support has been excellent."
"The desktop sharing allows our clients to demonstrate the issue they are having, and then allows us to provide remediation directly."
"It works with different operating systems, I can connect to a PC or Mac."
"I will say 100% in five years, I do not think we have had to use technical support for anything."
"Our favorite feature is being able to diagnose customers' problems by seeing them on the screen, rather than just over the phone."
"It has a feature that, when you take over the machine, you can get into the system administrator level. We’re able to tweak things on the machine as if we’re sitting there."
"The time it takes to troubleshoot one of our users is cut significantly."
"Instead of trying to walk-through a user on how to fix their computer, we just log in, do it, and move on to the next case."
"They've thought of everything in terms of features. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. I don't use everything they offer but you can go wherever you want to take this tool. It's been around for a really long time. We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems. There's a little laser pointer feature that you can pull up on the screen and say, "No, over here, click on this." That's very educational. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable."
"When you need to create something, you have to follow many steps and I think that should be simplified."
"We have noted some stability issues."
"Check Point Remote Access VPN's connectivity and establishment takes time and needs to be faster."
"Improvements for Check Point Remote Access VPN could include enhancing mobile connectivity for a smoother user experience."
"They could add more features, like the security to block off the doors, or create another hatch, something like this. They could make the features safer, add malware to make my mail and the Kryon system safer and to protect data at an earlier stage."
"There were some issues with automation and instability."
"The connection has gotten less smooth as the number of users increases. The issue is that the logs fill up quickly. Too many users are connecting remotely. It worked great when we only had a few remote connections. Now, it is disconnecting people and dropping the internet connection."
"The non-standard setup is quite complex as you have to do changes via GUI and CLI."
"The pricing, is a little on the high end but it's proven itself to be worth it for sure."
"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, it's always a problem."
"You should be able to remote on an iPhone like you remote on an Android. It is not the same experience. Unless you are very savvy on iOS, you are pretty much lost."
"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."
"The interface is not user-friendly. It looks a little outdated. I think the options are there. I think just the layout needs improvement."
"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."
"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."
"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."
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Check Point Remote Access VPN is ranked 5th in Remote Access with 62 reviews while LogMeIn Rescue is ranked 13th in Remote Access with 20 reviews. Check Point Remote Access VPN is rated 8.8, while LogMeIn Rescue is rated 9.0. The top reviewer of Check Point Remote Access VPN writes "Is easy to use and has a nice interface, but the scalability needs to improve". On the other hand, the top reviewer of LogMeIn Rescue writes "Easy setup and effective support ". Check Point Remote Access VPN is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, Check Point Harmony Mobile and Zscaler Zero Trust Exchange, whereas LogMeIn Rescue is most compared with GoToAssist, Microsoft Remote Desktop Services, TeamViewer, VNC Connect and LogMeIn Central. See our Check Point Remote Access VPN vs. LogMeIn Rescue report.
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