We performed a comparison between Cisco Web Security Appliance and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"Great for assisting with connections to networks or apps."
"I would recommend this solution to others."
"Cisco Web Security Appliance has very good security benefits for any company and is easy to integrate."
"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"Cisco is the best in giving technical support. There is no doubt about that."
"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"The solution's technical support team is responsive."
"I feel that it is a user-friendly product that provides quick response to users."
"The product's installation phase was easy."
"It's a very stable solution."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
"The solution's scalability is good and we have more than 90 users for it."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The solution could improve the graphical user interface. It is not up to the regular standard of what we would expect from Cisco. Additionally, they need to improve the categorization when blocking in the settings. The CLI could have a better view than the graphical user interface but I did not investigate further."
"WSA is lacking firewall features."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"Sometimes reporting is a little bit short."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"We would like to see a security service head, where we can combine all the security into one solution."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"The solution's scalability could be better."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"The product should be more secure and stable. It is also not flexible."
"I would like to see better scalability and better performance."
"The costs are a bit high in terms of licensing."
"The installation is a little bit complex."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 16 reviews. Cisco Web Security Appliance is rated 7.8, while Trend Micro Web Security is rated 8.0. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Infoblox Advanced DNS Protection and Fortinet FortiProxy. See our Cisco Web Security Appliance vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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