We performed a comparison between Citrix Virtual Apps and Desktops and Teamviewer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Since Citrix appears to be more difficult to deploy, Teamviewer ultimately wins out in this comparison.
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"The product is stable."
"It has very good performance in delivering 3D applications over WAN."
"I use Citrix DaaS to connect to devices."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
"The installation and maintenance are good."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"It is quite simple to set up."
"The most important feature of TeamViewer is its ease of use."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"TeamViewer is a scalable solution."
"I have been satisfied with TeamViewer overall."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Citrix should consolidate the multiple tools currently required into a single platform."
"Scalability depends on the server and the number of users in the organization."
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"Tech support can be slow if you do not receive help from the US representatives."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"The installation and the update agent could improve."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"I would like to see TeamViewer support multiple platforms."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"The solution could have better scalability."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"Voice communication and screen communication or face-to-face communication could be improved."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and OpenText Exceed TurboX, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Zoom. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.