We compared CylancePROTECT and SentinelOne Singularity Complete based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on user reviews, CylancePROTECT has advantages in terms of easy setup and control. It has a user-friendly interface, employs proactive AI monitoring, and has few false positives. However, it is criticized for its pricing, less user-friendly dashboard, and inadequate support and communication. On the other hand, SentinelOne Singularity Complete stands out in agent deployment, low resource usage, quick threat detection, and an intriguing interface. It also offers good value for the price, although improvements in administrative interface, stability, integration functionality, and reporting are suggested. Customer service and support for SentinelOne are generally positive, while the quality of support for CylancePROTECT is mixed.
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The solution was relatively easy to deploy."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet is very user-friendly for customers."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The solution’s AI is its most valuable feature."
"It secures different entry points into the network."
"It provides good insight into the programs, applications, or websites that may need attention."
"You can manage all the threats and everything from a centralized dashboard."
"I like the AI and mathematical components that they use."
"I have found the most valuable feature to be the rapid threat detection."
"Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients."
"The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations."
"It has saved us from a couple of ransomware attacks already."
"The solution offers excellent detection and integration capabilities."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"The autonomous platform is valuable because we can separate false positives and negatives."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution is not stable."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The solution needs better dashboards that are easier to use."
"The solution’s user interface could be improved."
"The price for this EPP platform is expensive and could be improved."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The initial deployment was quite complicated."
"The improvement could be in terms of reducing more noise and continuing to cut that down. AI seems to be the big thing with Purple. We are excited to get our hands on that."
"The anti-ransomware technology takes up a lot of disc space."
"There should be more integration models with different security operations tools or soft tools."
"SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms."
"They could add “right click>scan” where most users were trained to do so in handling flash drives."
"The agent update is not the most intuitive process, but I understand why they do it. We have a pretty vertical 64-bit environment for Windows. That is pretty much all we have, but we get alerts for things like the new Linux endpoint or things that do not apply to us. That is probably the only thing that I do not like. There may be some way to turn that off so that I do not get endpoint update alerts from platforms that are not applicable to our system, enterprise, or network."
"The speed of investigation of the MDR service team must be improved."
"It's fine. It's correcting all the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated."
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CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. CylancePROTECT is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and VMware Carbon Black Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our CylancePROTECT vs. SentinelOne Singularity Complete report.
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