We compared CylancePROTECT and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
In summary, CylancePROTECT is praised for its exceptional threat detection capabilities, customer service, positive ROI, and ease of use, while users highlight the need for improvements in detection capabilities and integration. On the other hand, Microsoft Defender for Endpoint stands out for its comprehensive threat protection, efficient system management, and incident response capabilities, with users also satisfied with customer service and ROI. Pricing, setup, and licensing are perceived positively for both products, with room for improvement in certain areas mentioned by users.
Features: CylancePROTECT stands out for its exceptional threat detection, zero-day attack prevention, easy implementation, low system impact, and comprehensive analytics. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, efficient system management, user-friendly interface, seamless integration, and incident response capabilities.
Pricing and ROI: The setup cost for CylancePROTECT is described as minimal, straightforward, and hassle-free, while Microsoft Defender for Endpoint's setup process is deemed straightforward and doesn't require much effort., The ROI from CylancePROTECT was highly positive, delivering improved security measures, increased efficiency, and reduced costs. Users praised its user-friendly interface and fast deployment. On the other hand, Microsoft Defender for Endpoint was seen as positive with users expressing satisfaction with its performance, effectiveness in protecting against threats, ease of use, and real-time insights.
Room for Improvement: CylancePROTECT has room for improvement in detection capabilities, integration with other security tools, reporting and analytics functionalities, and user interface. Microsoft Defender for Endpoint also has areas for enhancement according to user feedback.
Deployment and customer support: Based on user feedback, the duration required to establish a new tech solution varies for both CylancePROTECT and Microsoft Defender for Endpoint. Some users for CylancePROTECT mentioned different timeframes for deployment and setup, while for Microsoft Defender for Endpoint, users also had different timeframes but emphasized the importance of context., The customer service for CylancePROTECT is praised for exceptional assistance, personalized guidance, and resolving issues promptly. Microsoft Defender for Endpoint provides helpful, efficient, and prompt support with effective solutions.
The summary above is based on 98 interviews we conducted recently with CylancePROTECT and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The product detects and blocks threats and is more proactive than firewalls."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product's initial setup phase is very easy."
"It is extremely simple to manage and deploy."
"On the management side, we liked the way it displays things."
"It secures different entry points into the network."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The solution is easy to deploy."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"Endpoints are protected in real-time without the need of a centralized server."
"It does a good job of protecting us."
"This is a very go, proactive solution to threat protection using advanced analysis."
"Automatic scanning and cleaning of viruses is the best and most valuable feature helping this tool to thrive. If any viruses are found, they are cleaned automatically."
"The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection."
"Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues."
"Offers good protection."
"The solution's threat protection is mostly AI and machine-learning based. That is the most important feature of the product. It also offers centralized management so I can remotely manage devices."
"What I like most is the protection against phishing emails and anti-spam."
"Defender for Endpoint has one dashboard with security-related information, vulnerability-related information, and basic recommendations from Microsoft, all in different tabs. That's helpful because if we want to fix only the recommended ones, we can go fix all of them..."
"The solution should address emerging threats like SQL injection."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution is not stable."
"The only minor concern is occasional interference with desired programs."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The dashboard isn't easy to access and manage."
"Cannot be used on mobile devices with a secure connection."
"ZTNA can improve latency."
"CylancePROTECT could be improved in its technical support and communication."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"It is hard to manage."
"The solution’s user interface could be improved."
"The solution’s technical support could be improved."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"Additional security would be beneficial."
"Microsoft Defender for Endpoint could improve by making the reporting better."
"Right now, there's a portal for Azure, portals for Microsoft Office, and portals for endpoints. It would be good to have only one portal and integrate everything."
"We'd like the stability to be better."
"Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."
"The product should reduce updates since it is hard to keep up."
"In active mode, it's great that it gives you so much information, but it does record every keystroke so you have a lot of logs... that amount of data logging started to add up in the cost."
"Microsoft Defender for Endpoint does not offer default templates for alerts, requiring us to configure everything ourselves to avoid numerous false positives."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. CylancePROTECT is rated 8.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". CylancePROTECT is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and Symantec Endpoint Security, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and Fortinet FortiClient. See our CylancePROTECT vs. Microsoft Defender for Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.