We performed a comparison between Cynet and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"We are connected to Microsoft and have every laptop enrolled. This acts as an endpoint. The tool helps me check security and compliance. I can also check what a device is doing."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"The visibility it gives is excellent."
"I like that you can implement it in the managed service portfolio."
"We are very satisfied with the level of performance we get."
"The feature I find most valuable, is the reality graphical user interface."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs."
"Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"There could be a way to proactively monitor unusual activity ."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"There could be more customization options and detailed information provided in the reports."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"Automation could be improved, and orchestration could be added to the features."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"An administration feature will be useful for Cynet."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The reports in the endpoint area of Elevate can be improved."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
Cynet is ranked 15th in Endpoint Detection and Response (EDR) with 35 reviews while Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews. Cynet is rated 8.8, while Fidelis Elevate is rated 8.4. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, VMware Carbon Black Cloud, CrowdStrike Falcon, Symantec Endpoint Detection and Response and Vectra AI. See our Cynet vs. Fidelis Elevate report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Threat Deception Platforms vendors, and best Network Detection and Response (NDR) vendors.
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