We compared Dell NetWorker and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell NetWorker needs improvements in reporting, integration, and documentation. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The possibility of recovering up-to-the-moment data is very useful."
"It's a good product that can be integrated easily with the Data domain."
"Storage-wise, EMC is user-friendly."
"The GUI is the best feature. It's very good and easy to use."
"Very user-friendly with a good interface."
"The updated graphical interface is better than it used to be."
"If it's set up the right way, it's a stable product."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."
"Cut backup remediation to nearly nothing."
"The most valuable feature is the archive to cloud location and the automation around the PowerShell script. There are also reports and dashboards."
"Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace."
"The security and the ransomware protection are most valuable."
"Time dedicated to backup was drastically reduced."
"The initial setup is easy."
"Rubrik, when compared to Cohesity, Dell, and Veritas, was the best of the four."
"We have faced problems with the initial configuration of the solution."
"We are looking forward to better stability in future versions."
"The licensing rules are difficult to navigate and understand."
"Reporting and support for this product need to be improved. There are multiple bugs that need to be fixed."
"The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic."
"The UI is not user-friendly."
"he API side of the solution has certain shortcomings."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"The Office 365 protection could be improved."
"We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help."
"Its cost is high."
"It needs more storage array integration options and an easier restore for files that download using a browser."
"The reporting, in particular the customization of reports, needs to be improved."
"I would like for unmanaged backups to be able to be saved in a separate policy."
"I would like to see the entire Office 365 product suite backed up by Rubrik. For instance, they do SharePoint and Exchange online, but they don't back up Microsoft Teams. So, I would like to see more of the Office 365 suite added into their backup capabilities."
"It does not offer image-level backups for Hyper-V 2012."
Dell NetWorker is ranked 13th in Backup and Recovery with 73 reviews while Rubrik is ranked 4th in Backup and Recovery with 86 reviews. Dell NetWorker is rated 7.8, while Rubrik is rated 9.2. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Azure Backup, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud and Azure Backup. See our Dell NetWorker vs. Rubrik report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
