We performed a comparison between DX Unified Infrastructure Management and Loom Systems based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"It is easy to implement."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"You can develop your own apps within Loom, and they can be configured very simply."
"The RFS portion of the solution is the product's most valuable feature."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"There should be wider coverage of storage infrastructure."
"Stability."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"DX UIM's reporting and customization need to be improved."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The change management within the solution needs to be improved. There needs to be more process automation."
"The reporting is a bit weak. They should work to improve this aspect of the product."
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DX Unified Infrastructure Management is ranked 30th in IT Infrastructure Monitoring with 120 reviews while Loom Systems is ranked 58th in IT Infrastructure Monitoring with 4 reviews. DX Unified Infrastructure Management is rated 8.2, while Loom Systems is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and SolarWinds Server and Application Monitor, whereas Loom Systems is most compared with Elastic Search, VMware Aria Operations for Applications and Splunk Infrastructure Monitoring. See our DX Unified Infrastructure Management vs. Loom Systems report.
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