We performed a comparison between ESET Cloud Apps Protection and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product's scalability is good."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The initial setup was easy."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"It provides security to both on-premises and Azure infrastructures."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"The product's most valuable feature is third-party integrations."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"Microsoft EOP's most valuable feature is a shared mailbox."
"I like the product's ZAP feature."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"It's definitely scalable."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The XDR dashboard has room for improvement."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"There is room for improvement in terms of reporting."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"The security features could be better."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"The solution needs to improve its backup."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Some features, like encryption, are not available."
"When the product is being updated, it changes some of the setups. The support team is also not good."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. ESET Cloud Apps Protection is rated 9.6, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Perception Point Advanced Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) report.
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