We performed a comparison between ESET Endpoint Security and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Of the two products, ESET Endpoint Security has more favorable reviews. The solution has very effective threat protection, is reasonably priced, and has great service and support.
"Ability to get forensics details and also memory exfiltration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet is very user-friendly for customers."
"The solution was relatively easy to deploy."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The most valuable feature of ESET Endpoint Security performance."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"It's scalable."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"This solution blocks the brand new malware threats."
"What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization."
"The solution protects us."
"Scalability is good."
"I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"The security on offer is pretty good. We are happy with it."
"There do not seem to be any limitations to the scalability of this product."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution should address emerging threats like SQL injection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The only minor concern is occasional interference with desired programs."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR can be improved by providing more detailed reporting."
"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine."
"Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing."
"ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."
"There are some complexities if you want to manipulate the software."
"iOS compatibility for mobile security and parental control."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"Technical support is too slow to schedule meetings."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"The product’s DDoS and AI features must be improved."
"I would like to see better support for virtual and desktop infrastructures."
"It could be a bit easier to implement."
"Needs more flexible reporting, particularly for medium to large size companies."
"The initial setup can be a bit challenging."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. ESET Endpoint Protection Platform is rated 8.2, while Intercept X Endpoint is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Panda Adaptive Defense 360, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our ESET Endpoint Protection Platform vs. Intercept X Endpoint report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.