We performed a comparison between ESET Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trellix Endpoint Security is highly valued for its easy administration options and reliability. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trellix Endpoint Security provides significant time savings.
"The product's initial setup phase is very easy."
"This is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It can scale as well."
"The tool protects everything."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"I would say that this solution has the best support team in this kind of Endpoint protection product."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"Primarily used to protect computers from viruses and ransomware."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"Technical support has been very good. They are helpful and responsive."
"It has improved my organization because it helps with visibility, in terms of security. We can see the actual attack and can contain it. The antivirus can detect that."
"We really like the dashboard from Trellix and we've found that it's pretty informative."
"The performance is good."
"Anyone can use it, the protection is good, and they have all of the features."
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"The loss prevention feature would be the most valuable."
"It provides a lot of information and great visibility, with really great options for managing the environment."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Detections could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"It can be hard to set up if you need to customize it."
"The product could have better integration with third-party products that would help extend functionality."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"Sometimes, ESET sends alerts within my own network that cause confusion. That is, it might warn about contamination, or that the VM has crashed, but it doesn't go further than that. It just shows me the alert and sometimes I am not sure what to do about it."
"We do get false positives."
"The product should provide a one-click option to renew the licenses."
"Its pricing needs to be improved."
"The interface is complex."
"The solution has problematic encryption, which needs reforming."
"The solution needs to offer better local technical support."
"The product could do more to keep administration alerted to detected threats on endpoints."
"Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
"I've encountered minor challenges related to encryption."
"The software download features could stand improvement."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete. See our ESET Endpoint Protection Platform vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.