We performed a comparison between GitLab and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of GitLab is the ability to upload scripts and make changes when needed and then reupload them. Additionally, the solution is user-friendly."
"For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel."
"I like that it's easy to deploy our services over GitLab. The customer support is also good with a really active community. You have a lot of support that you can get online with your stack. That is probably one of the benefits of using GitLab. It's also really fast."
"The most important features of GitLab for us are issue management and all the CI/CD tools. Another aspect that I love about GitLab is the UI."
"The most valuable features of GitLab are ease of use and highly intuitive UI and performance."
"The user interface is really good so that helps with huge teams who need to collaborate."
"CI/CD is very good. The version control system is also good. These are the two features that we use."
"It scales well."
"Stable and scalable solution."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"Competitive in terms of research"
"The most important feature of ServiceNow IT Business Management is flexibility."
"GitLab can improve by integrating with more tools, such as servers with Docker."
"I don't really like the new Kubernetes integration because it is pretty focused on the on-premise environment, but we're in a hybrid environment."
"The tool should include a feature that helps to edit the code directly."
"GitLab could consider introducing a code-scanning tool. Purchasing such tools from external markets can incur charges, which might not be favorable. Integrating these features into GitLab would streamline the pipeline and make it more convenient for users."
"We have only seen a couple of issues on Gitlab, which we use for building some of the applications."
"We would like to generate document pages from the sources."
"GitLab's Windows version is yet not available and having this would be an improvement."
"I would like more Agile features in the Premium version. The Premium version should have all Agile features that exist in the Ultimate version. IBM AOM has a complete Agile implementation, but in GitLab, you only have these features if you buy the Ultimate version. It would be good if we can use these in the Premium version."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The cost could be improved. The solution is quite pricey."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"A major improvement we would like to see is definitely around agile management."
"Dashboard interface is limited functionally and not very user friendly"
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
GitLab is ranked 2nd in Enterprise Agile Planning Tools with 70 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. GitLab is rated 8.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". GitLab is most compared with Microsoft Azure DevOps, SonarQube, Bamboo, AWS CodePipeline and Tekton, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align and Microsoft Project Server. See our GitLab vs. ServiceNow Strategic Portfolio Management report.
See our list of best Enterprise Agile Planning Tools vendors.
We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
