We performed a comparison between Heroku and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"The solution's most valuable feature is the auto maintenance of databases."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"It's easy to push a change and to deploy new things."
"I like the tool's scalability, CLI, and dashboards."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"Checking out or extracting a report is just a click away."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"The queue management of the solution is its most valuable aspect."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"The stability has been great."
"The reporting capabilities are pretty user-friendly."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"Heroku had an authentication problem a few months ago, but they solved it."
"Their support is good, but they can improve their response time."
"The tool's configuration is complex."
"Heroku doesn't support Docker images on the CI infrastructure."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"I think this solution would be improved if free demos were available indefinitely."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"The reporting functionality is not very intuitive."
"Some business functionalities could be improved."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
Heroku is ranked 13th in PaaS Clouds with 28 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 82 reviews. Heroku is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Heroku writes "Used for server deployment and provides auto maintenance of databases". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, Red Hat OpenShift and Mendix, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Heroku vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
