We performed a comparison between HubSpot CRM and IQVIA Orchestrated Customer Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM."The most valuable feature of HubSpot CRM is the forms."
"The solution is easy to use and easy to implement."
"It has nice features and matches our pipeline. Even in the free version, all of the features are available."
"The interface is good."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"Easy to use and easy to setup CRM software, with good stability and scalability."
"The reporting is very flexible."
"We can track clients through the system, which is a great feature. It supports cross-functional teams."
"I've found the customer 360 degree view to be valuable."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"We found that automated emails were challenging to manage in the tool. While the feature allows you to create dynamic email templates, it was difficult to tweak and fetch data associated with different objects, such as contacts and custom objects."
"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."
"The product's free version could have more integration and automation options."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"HubSpot CRM could improve in integration with other solutions."
"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."
"Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays."
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HubSpot CRM is ranked 9th in CRM with 39 reviews while IQVIA Orchestrated Customer Engagement is ranked 35th in CRM. HubSpot CRM is rated 8.2, while IQVIA Orchestrated Customer Engagement is rated 7.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of IQVIA Orchestrated Customer Engagement writes "Has 360 degree customer view but needs to improve workflow". HubSpot CRM is most compared with Attio, Odoo, Acumatica, Bitrix24 and Pega CRM, whereas IQVIA Orchestrated Customer Engagement is most compared with Salesforce Sales Cloud and Zoho CRM.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
