We performed a comparison between HubSpot Marketing Hub and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I find HubSpot Marketing Hub's user interface very intuitive and easy to navigate, which is something I really appreciate."
"The solution enables the customization of reports."
"The product has the most valuable enterprise features."
"HubSpot Marketing Hub is efficient and offers visibility. It also helps to track leads. I like the tool's Gmail functionality."
"The most valuable features are the reports, overall usability, and ease of use."
"It's my understanding that the initial setup is a straightforward process."
"Very user-friendly."
"If we are having any difficulties, I can easily reach out to support executives and have a resolution. I am not sure if we paid for the technical support."
"The solution is scalable."
"It is very simple."
"It's very easy to find any customer-related data."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"Technical support is very fast. It's customer friendly."
"The most important feature is the ability to assign a plan using the manual close function."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the previous year. Having this information helps me understand the size of the company better and tailor my proposals accordingly."
"The search and questions aren't as intuitive as I would expect from a platform like this."
"They should increase the ease of actually creating the contacts and the workflows and enhance that aspect."
"The tool should improve email marketing solution. It is behind its competitors for bulk campaigns."
"The solution does not enable one to know with certainty if another opened an email he had sent."
"The product is not cheap."
"The way the staff uses the system sometimes leads to processes not being followed."
"It would be ideal if there was a way to forward a notification or create notifications for non-HubSpot users."
"There are some issues with HubSpot Marketing Hub with receiving notifications. It was too difficult to understand, and it requires a lot of effort. Configuration could be simplified."
"The licensing is expensive."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"The product is not intuitive."
"The initial setup is complex, it could be improved to be more simplified."
"I'd like to see more feature enhancements."
"An improvement would be to lower the price of the license."
HubSpot Marketing Hub is ranked 2nd in Marketing Automation with 32 reviews while Oracle CRM is ranked 5th in Marketing Automation with 35 reviews. HubSpot Marketing Hub is rated 8.2, while Oracle CRM is rated 8.0. The top reviewer of HubSpot Marketing Hub writes "Offers, email automation, pre-scheduling, greatly enhances our efficiency and provides the granularity we need for in-depth analysis". On the other hand, the top reviewer of Oracle CRM writes "Typical configuration, no customization needed and quick to deploy". HubSpot Marketing Hub is most compared with Salesforce Marketing Cloud, Marketo, Oracle Eloqua, IBM Watson Campaign Automation and Zeta Marketing Platform, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our HubSpot Marketing Hub vs. Oracle CRM report.
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