We performed a comparison between IBM Blueworks Live and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is good at utilizing standards rules for connectivity."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"Business users understand it really well, which means we can then help them automate their business processes."
"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The initial setup is easy."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The solution is easily modified to suit your needs."
"The product has a valuable customized model."
"Good and effective reporting features, which help in decision making."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"This is a flexible tool compared to some other solutions."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"Spaces are not well organized; space controls are lacking."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Cannot see which activities are control activities."
"I haven't used this solution long enough to know what areas could be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"There could be features for process mining, process simulation, and analytics."
"It definitely needs help to improve the visual aspect of the solution."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. IBM Blueworks Live is rated 8.2, while iServer is rated 7.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and MEGA HOPEX. See our IBM Blueworks Live vs. iServer report.
See our list of best Business Process Design vendors.
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