We performed a comparison between IBM MaaS360 and IBM MobileFirst based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The most valuable feature is the UEM capabilities."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"It has a useful device management feature."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"Users can make screenshots, and devices only need the minimal version of iOS."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Asset management is the most valuable feature and integral for device inventory."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"We've found the scalability to be very good."
"Remote enablement feature and access to internal resources on the VPN."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"I like Its capability for developing hybrid applications, with an ability to integrate device-native code as well"
"With help of this product, we have been able to develop mobile applications without having complete knowledge of each mobile OS's native programming technology. App development, delivery, and code management have been very efficient using this product."
"IBM MobileFirst has one of the most feature-rich admin panels."
"There can be delays in the deployment of new policies."
"The current Intune reporting functionality could benefit from some improvements."
"The product needs to upgrade itself when the server is overloaded."
"We would like to see support for Chrome and/or devices for Chromebooks."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"The Mac integration has room for improvement."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Local technical support would be helpful."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"The user experience really isn't so good."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"I would like to see improved support for native device functions."
"There are issues with push notifications, especially for Windows mobile apps. JSONStore also crashes abruptly at times."
Earn 20 points
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while IBM MobileFirst is ranked 7th in Mobile App Platforms. IBM MaaS360 is rated 7.8, while IBM MobileFirst is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of IBM MobileFirst writes "It provides access management for the enterprise user as well as for the consumer". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas IBM MobileFirst is most compared with Microsoft Azure App Service, SAP Mobile Platform and Ionic.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.