We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The Asset Management and Auto Pilot are valuable features."
"In terms of technical support, you will get an immediate response."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"We've found the scalability to be very good."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Asset management is the most valuable feature and integral for device inventory."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"It can change policies based on geolocation or schedules."
"The solution is easy to implement."
"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Integration with Mac devices requires some improvement."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"The installation could be improved to be simplified."
"The user experience really isn't so good."
"The price could be lower."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The user interface could definitely use some improvement."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"User interface is basic and not very intuitive."
"It would be ideal to add support for the distribution of windows.exe applications."
"Training should be more accessible and cheaper."
"They need to alphabetize payloads."
"In some places, GUI could be more reactive."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"Technical support is in need of improvement."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Kandji. See our IBM MaaS360 vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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