We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
"This is a predictable and dependable service."
"The most valuable feature of IBM Public Cloud is the AI integrations."
"An advantage of IBM Public Cloud is the bare metal server. We can take the bare metal server. It's not shared with anyone. We can deploy our applications without sharing them with anyone. That is an advantage of IBM Public Cloud."
"There is no installation for this product because it is a cloud product."
"It is a scalable product. You can scale it up and down."
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"The reporting tools are very solid."
"It's very flexible and offers tremendous features for customers."
"The solution scales extremely well."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"The stability has been great."
"There is not a lot of support for this solution, which is something that needs to be improved."
"They could improve on customizing reporting capabilities."
"The solution’s pricing could be improved."
"Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud."
"The initial setup and the pricing are areas that need improvement."
"Recently, we just faced some issues with the operating system due to the end of life of CentOS 6...So, then the client wanted to try it out under AWS instead of IBM. In short, it has some complexities."
"The product should offer more computing, similar to Amazon."
"I would like to see a more user-friendly deployment process in the next release of this solution."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"There needs to be more documentation."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
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