We performed a comparison between Icinga and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"We have found the solution to be stable."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"An affordable solution for small organizations to do basic network monitoring."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"The solution is easy to manage and the reports are very accurate."
"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."
"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."
"The network visualization helps us to drill down deeper."
"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The reporting module is easy to configure."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Icinga’s automation could be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The solution lacks many features important to higher-level IT management and network support."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"We have found some problems with Nagios, and support isn't very responsive."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."
"Along with more room for automation, more room for advanced configuration can be integrated into the solution."
"PRTG Network Monitor could improve the price."
"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."
"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"PRTG Network Monitor can improve by having better integration with devices."
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Icinga is ranked 21st in Network Monitoring Software with 17 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Icinga is rated 7.6, while PRTG Network Monitor is rated 8.2. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and SCOM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our Icinga vs. PRTG Network Monitor report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.