We performed a comparison between ITRS Geneos and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Custom script toolkits"
"The clean and colorful UI and easy to use options like snooze and active times."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Splunk gives my clients the ability to bring multiple, disparate types of data together, then correlate and report on them."
"Splunk is quite flexible for our customers. Splunk does not filter from a specific lock, you can define it later."
"It helps us uncover bottlenecks in the network."
"Low barrier to start searching with the ability to normalize data on the fly."
"The speed of the search engine"
"The dashboard is amazing. Out-of-the-box dashboard is very good. It is very user-friendly."
"The data representation options in the dashboards are excellent."
"It gives me notifications of notable events."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"The ITA, the post-incident analytics, could be improved."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"The CIM model is the method Splunk uses to normalize data and categorize its important parts, but it is quite complex."
"I would like to see ability to master management. In terms of clustering, how it manages clustering needs improvement."
"The product could be cheaper."
"We'd like Splunk to reduce false positives."
"Its setup is a little bit complex for a distributed environment. Their support can also be better. If we miss the response for more than a week, they usually close the case. Sometimes, it can take us more than a week to reply."
"The product's price may be an area of concern where improvements are required."
"The use cases provided by Splunk are a good starting point, but could cover many additional topics to ensure that a smaller or less experienced shop might maximize the value of an ES deployment."
"The threat detection system has room for improvement."
ITRS Geneos is ranked 12th in Application Performance Monitoring (APM) and Observability with 57 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 246 reviews. ITRS Geneos is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and New Relic, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel. See our ITRS Geneos vs. Splunk Enterprise Security report.
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