We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"It includes by default all the necessary tools for a project manager to work and make their work more efficient."
"The layout, workflow, automation, and metrics are helpful in Jira."
"Everything is tracked in one place."
"It's easy to use, and it also offers excellent notifications."
"It is easy to deploy in the cloud and other environments. It is also easy to view the reports of the sprint review or the sprint plan and the relation between the backlog and the repositories."
"The task management aspect of Jira is pretty pure. They have a lot of great plugins that really expand your options."
"The way it interfaces with Bitbucket and other things like that is valuable. Reporting and being able to link various issues or stories together are also valuable. We call them stories, and they're general reports."
"Overall, the solution is very nice and has a variety of great features."
"The sub-items have been incredibly helpful."
"The automation is great."
"All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out."
"The reminder function and tagging function work really well."
"The global search is the solution's most valuable aspect."
"I love being able to set up alerts."
"It's really easy to use."
"Since the tool is so easy to use, our team members can all learn it quickly and create new boards, projects, tasks, and views easily."
"I find the dashboard to be Jira's most problematic feature."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"There needs to be an easier way to capture a few metrics. I wish there was an easy way for Jira to explain to me what has been added after the sprint has been done. Currently, it is a bit difficult for me to tell. In addition, when rolling over stories from one sprint to another, it is kind of difficult for me to find out how many story points were actually rolled over without going into Jira and doing an analysis. I wish Jira would somehow aggregate that information for me so I can easily report about it."
"Adding applications is very expensive."
"Some of the interfaces, especially on the administrator side and for permissions, are not so clear. They aren't very user-friendly."
"The solution lacks integration with visualization tools like Power BI or Tableau, which would be beneficial for better insights."
"Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what. Only the administrator has this visibility but there should be the option for other users too."
"Sometimes the solution doesn't communicate well with other platforms. It's quite difficult to integrate things and make the data flow from A to B, to Jira, and then back to other areas."
"They have glitches every once in a while that will put employers in a position to not be able to use the platform."
"The system could collate information from other boards easier."
"I have never not found a feature I want."
"The mobile application of the solution can be improved by making it more user-friendly."
"Even when the person leaves the team, he/she can still access all the files he/she created."
"The solution shouldn't let the system directly pull out Outlook (the Windows default mail system) whenever we click on an email address."
"It would be so cool to have live chat with team members when needed instead of having three different apps for work-related tasks."
"The web page can be a bit buggy at times, especially after I switch to a different tab and then come back to the Monday site after leaving it idle for a few minutes."
Jira is ranked 4th in Project Management Software with 266 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Adobe Workfront. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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