We performed a comparison between Kaseya Traverse and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It is a pretty stable solution...It is a pretty stable solution."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"Most of the features are pretty good and the solution is user friendly."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"The remote support and data collection features are great."
"It's a simple and humble tool."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"The feature whereby it shows when my hard drives are moving towards thresholds that would be considered outages, before they reach that point - that is valuable."
"We have asked questions of their technical support and they have a very good response time."
"PRTG has improved our visibility and response time to issues related to remote sites."
"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."
"The sensors and remote probes are phenomenal. We use them for all of our global sites. The problem with our global sites are that they are all VPNs. If the link goes down, you can't monitor other solutions, as it just goes off the grid. Having remote probes allows them to still carry on and get the information that we need when it comes back up, sending the information to us."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The tool needs to have some AI capabilities, which it lacks currently."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"Reporting is tedious and not organized in the way customers expect."
"Reporting is a bit difficult."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"The solution could be better and faster when it comes to performance."
"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."
"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."
"They should work on syncing the solution with Gmail."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"They could improve the process of updating the license."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."
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Kaseya Traverse is ranked 67th in Network Monitoring Software with 7 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Kaseya Traverse is rated 6.6, while PRTG Network Monitor is rated 8.2. The top reviewer of Kaseya Traverse writes "A stable network monitoring tool requiring an easy initial setup phase". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Kaseya Traverse is most compared with LogicMonitor, Auvik Network Management (ANM) and SolarWinds NPM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our Kaseya Traverse vs. PRTG Network Monitor report.
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