We performed a comparison between Kaspersky Endpoint Detection and Response Optimum and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product detects and blocks threats and is more proactive than firewalls."
"I get alerts when scripts are detected in the environment."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
"What we like most about Kaspersky Endpoint Detection and Response Optimum is its prompt response. We also like that it does scans on a daily basis, over every laptop or machine we set it for, and it also generates the report daily."
"EDR Optimum's best features are its dashboard, control of external media, and user-friendliness."
"It offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions."
"Instead of having to wait for alerts, the IT security team can actively hunt for threats by proactively scanning endpoints to spot anomalies and security breaches."
"The initial setup was easy."
"The product is lightweight and does not slow down the PC. The malware and virus detection rate is also very good."
"One of the most valuable features of Kaspersky Endpoint Detection and Response Optimum is its cloud console allows users to remotely isolate a single computer from a network in the event of an attack, enabling them to perform root cause analysis without disrupting the entire network. This is particularly useful for organizations that may not have expert resources for endpoint detection and response."
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"Managing SEP is very easy, and also troubleshooting part is easily managed."
"It's good for large organizations. It's able to handle a lot of users."
"No maintenance is required after a successful installation phase."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"It is a solid antivirus security product."
"SEP, the entire suite of components, provides good endpoint protection."
"The solution detects malware very well."
"Scalability."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution is not user-friendly."
"ZTNA can improve latency."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Intelligence aspects need improvement"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The SIEM could be improved."
"EDR Optimum's scalability could be improved."
"I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
"For improvement, they should make the scanning process faster. The scanning and updating take more time."
"Support is an area for improvement. It should have faster response times."
"I want the tool’s pricing to improve."
"Scalability depends on various factors."
"The initial setup is a bit difficult."
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"The solution should have more integration with other platforms."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good."
"We are not satisfied with the technical support."
"Symantec End-point production doesn't support the EDR function."
"I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
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Kaspersky Endpoint Detection and Response Optimum is ranked 21st in Endpoint Protection Platform (EPP) with 17 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Kaspersky Endpoint Detection and Response Optimum is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Detection and Response Optimum writes "Great threat response, provides for proactivity, and has automated threat identification". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Detection and Response Optimum is most compared with SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, ESET Endpoint Protection Platform, CrowdStrike Falcon and Deep Instinct Prevention Platform, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Kaspersky Endpoint Detection and Response Optimum vs. Symantec Endpoint Security report.
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