We performed a comparison between KnowBe4 and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Security Awareness Training solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"It's very good at identifying threats."
"There is no downtime."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"As a cloud-based product, it can scale well."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The email DLP portion could be a bit easier."
"The price could be improved."
"The initial setup is complex."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"The flexibility of the solution can be improved."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
KnowBe4 is ranked 1st in Security Awareness Training with 3 reviews while Proofpoint Email Protection is ranked 2nd in Security Awareness Training with 46 reviews. KnowBe4 is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of KnowBe4 writes "Provides an ease of customization and robust reporting capabilities ". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". KnowBe4 is most compared with Terranova Security, Barracuda PhishLine, Arctic Wolf Managed Security Awareness, Sophos Phish Threat and Kaspersky Security Awareness, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Perception Point Advanced Email Security. See our KnowBe4 vs. Proofpoint Email Protection report.
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