We compared Proofpoint Email Protection and Perception Point Advanced Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Perception Point's customer service is highly regarded for being responsive, attentive, and interactive.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options.
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The product's scalability is good."
"Since we have started using the solution, there have been fewer compromises."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"There are several features that I consider valuable."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Scalability-wise, I rate the solution a ten out of ten."
"The solution is used to block malicious items hidden inside a document or PDF file."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"One is the hardware-assisted platform that provides more insight into the threat scenarios. And the other is their instant response team's availability, 24/7, for identifying and responding to incidents. These are the two main things that everyone likes."
"The most valuable feature is the hardware-assisted platform module."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"The solution scales well."
"The archive feature is valuable."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"The anti-spam features are excellent on the email firewalls."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"The stability is very good."
"It is a very scalable solution."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The UI needs to be more user-friendly."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The pre-sales cost calculations could be more transparent."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365 should be more proactive."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
"This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll."
"They just don't do a good job of promoting themselves. They seem like a typical busy IT company who is just working on fixing problems and making technology better. However, they are not fantastic at marketing themselves to existing partners, which is not a bad thing. It is just something for improvement."
"Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I am sending a colleague that malicious content."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
"Dashboard is an area of concern in the solution where improvements are required."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"The scalability can be improved, and the solution can be optimized."
"Proofpoint has a lot of false alarms."
"The solution could be improved with the addition of PLP and email encryption features."
"The email DLP portion could be a bit easier."
"Integration for reporting needs to be improved, it's too complex."
"The solution should add post-sales training."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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Perception Point Advanced Email Security is ranked 16th in Email Security with 21 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Perception Point Advanced Email Security is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Perception Point Advanced Email Security is most compared with Avanan, IRONSCALES, Sophos Email, Darktrace and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and Barracuda Email Security Gateway. See our Perception Point Advanced Email Security vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.