We compared Microsoft Exchange Online Protection and VirusTotal based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Ease of Deployment: Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Service and Support: While some users found Microsoft support to be helpful and responsive, others experienced slower response times. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Pricing: Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable. VirusTotal is generally considered to be a cost-effective solution.
ROI: Microsoft Exchange Online Protection has proven to be a profitable investment. VirusTotal has a positive ROI.
Comparison Results: Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"It's all running in the backend, so it doesn't affect the app functionality."
"The initial setup of Microsoft Exchange Online Protection was easy."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"Microsoft EOP's most valuable feature is a shared mailbox."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The initial setup was easy. The configuration process is very straightforward."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"The most valuable feature is the worldwide malware information database."
"The product is easy to use with coding, such as Python or Java, via its API."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Microsoft has some training portals, but more could be developed."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The solution must improve the user experience."
"The solution needs to improve its backup."
"Some features, like encryption, are not available."
"The tool is not 100% stable."
"The platform could improve in the areas of endpoints and networks."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"I would like to see an improved user interface and some automation."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 4 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while VirusTotal is rated 8.8. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Mimecast Email Security, whereas VirusTotal is most compared with Microsoft Defender for Endpoint, Cuckoo Sandbox, MetaDefender, Recorded Future and ReversingLabs. See our Microsoft Exchange Online Protection (EOP) vs. VirusTotal report.
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