We performed a comparison between Microsoft Exchange and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product works very well."
"The most valuable feature of Microsoft Exchange is the collaboration tools."
"Scalability-wise, I rate the solution a ten out of ten."
"The email management system is very easy to set up, configure, and use."
"Support is very good."
"It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail."
"It is easy to set up."
"It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support."
"Exchange Online is consistent. It's easy to deploy and scale out to all of our organizations."
"There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."
"Exchange Online is a straightforward cloud-based application. It's easy to connect and the interface is user friendly."
"It's easy to use and there is more integration."
"Microsoft Exchange Online has great functionality."
"It is a stable, and highly scalable product."
"Microsoft Exchange Online is very simple and easy to use."
"We have found the solution to be stable."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"In terms of configuring the product, that's definitely an area in which they can make some improvements on."
"The platform could be more user-friendly."
"The security features could be improved. There should be a better policy management system."
"The default storage capacity is too small."
"The price of Microsoft Exchange could improve, it is priced high."
"If it was the same product, and slightly cheaper, that would be amazing."
"When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information."
"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."
"The stability of the solution has room for improvement."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"The ActiveSync services and the mapping services could be improved."
"The configuration of the solution's on-premise version is a little bit difficult, and its troubleshooting is more difficult than the installation itself."
"The UI could be improved to look more like the desktop version for ease of use."
"The solution could be a bit cheaper."
"Microsoft Exchange Online could improve the management usage, it should be more user-friendly."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Microsoft Exchange is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino and Open-Xchange, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail and Zoho Mail. See our Microsoft Exchange vs. Microsoft Exchange Online report.
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