We performed a comparison between Microsoft Intune and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Asset Management and Auto Pilot are valuable features."
"One of the main features of the solution is it allows the management of many devices in different ways."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Intune enables us to manage our devices from anywhere."
"The solution is easy to use."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The document control is quite good."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"I have been satisfied with TeamViewer overall."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"It is fairly feature-rich and stable."
"The product allows easy access to any system in case of any issues."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"The Mac integration has room for improvement."
"The solution could improve by having better integration with Apple."
"Technical support is not that great."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"There can be delays in the deployment of new policies."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"The product can sometimes crash."
"It's pretty limited on the options they have."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
Microsoft Intune is ranked 4th in Remote Access with 166 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Intune is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Microsoft Intune vs. TeamViewer report.
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