We performed a comparison between Mule Anypoint Platform and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product’s ability to seamlessly translate protocols is great."
"The most valuable feature of Mule Anypoint Platform is rapid development."
"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."
"The flexibility has been great overall."
"It can scale."
"The API toolkit is the solution's most valuable aspect at this time, for our organization."
"It has improved our organization a lot because of the increase in productivity, and it has simplified the development of products. MuleSoft Anypoint Platform is a highly effective tool where you can build integrations so effectively. If you establish the integration platform, it increases productivity. It helps us to do effective re-authentication, and it speeds the integration."
"The tool is very capable and offers a high performance. The tool supports batch processing and ETL processing."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The initial setup is pretty easy to do."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The product's initial setup phase was very easy."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The compatibility with vendors can be improved. Microsoft Azure heavily uses single software."
"This becomes an expensive solution over time."
"An on-premise setup requires special skills and you need a lot of professional services."
"The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution."
"It doesn't work well when you try using it for the processing layer."
"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."
"Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time."
"The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle."
"My biggest concern with Zapier would be their pricing strategy."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"It could support various languages along with Python."
"The pricing of the solution is quite expensive."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
Mule Anypoint Platform is ranked 3rd in Cloud Data Integration with 41 reviews while Zapier is ranked 9th in Cloud Data Integration with 41 reviews. Mule Anypoint Platform is rated 8.2, while Zapier is rated 8.6. The top reviewer of Mule Anypoint Platform writes "Robust, reliable, and stable, ensuring high availability for critical integrations". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Mule Anypoint Platform is most compared with MuleSoft Composer, Microsoft Azure Logic Apps, SAP Process Orchestration, Oracle Integration Cloud Service and SAP Cloud Platform, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our Mule Anypoint Platform vs. Zapier report.
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