We performed a comparison between New Relic and Palantir Foundry based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the dashboards and tracing."
"The solution offers good documentation."
"The integration and configuration of New Relic is straightforward and easy."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"We like the performance of the product."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"It is stable and scalable."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"Great features available in one tool."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
"The solution offers very good end-to-end capabilities."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"It's scalable."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The solution should include more detailed reports for SQL database requests."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
"If you want to create new models on specific data sets, computing that is quite costly."
"The solution could use more online documentation for new users."
"The workflow could be improved."
"Difficult to receive data from external sources."
"Some error messages can be very cryptic."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Palantir Foundry is ranked 5th in IT Operations Analytics with 13 reviews. New Relic is rated 8.6, while Palantir Foundry is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Palantir Foundry writes "The data visualization is fantastic and the security is excellent". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Palantir Foundry is most compared with Azure Data Factory, Palantir Gotham, SAP Data Services, AWS Glue and Alteryx Designer. See our New Relic vs. Palantir Foundry report.
See our list of best IT Operations Analytics vendors.
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