We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The VPN is one of the solution's most valuable features for us."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The solution is quite stable."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The most valuable features of New Relic are the reports and ease of use."
"The ability to manage large amounts of generated data and to protect all devices from unauthorized use are the most valuable features."
"The correlation searches are most valuable just because we are able to do things like RBA."
"Three features stand out for me: the SDK for writing Python, the customizable and adaptable diagnostic dashboard, and the optimizer for collecting data."
"Visualizations are the best way to understand deviation techniques from the norm."
"It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature."
"The initial setup is really straightforward. It's one of the easiest installations."
"On the cloud, we are pushing through less than half a petabyte of data. So far, it has been fairly stable because it runs on all the underlying AWS infrastructures."
"What I really like is that even if you have already collected the data, you can extract fields and can build searches."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"We have had issues with our agents going offline."
"New Relic needs to improve is the user data schema."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"The deployment process could be improved."
"The price could improve."
"The solution needs to have staging."
"Many of my clients want to get better at Splunk, but they're afraid of using the tool because they feel it's too complex for them."
"Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."
"The solution should also have more advanced capabilities in comparison with QRadar, which offers Watson."
"For on-premise, it's more about optimization. With such a heavy byte scale of data that we are operating on, the search for disparate data sometimes takes about a minute. This is understandable considering the amount of data that we are pumping into it. The only optimization that I recommend is better sharding, when it comes to Splunk, so that data retrieval can be faster."
"The algorithms customization of Splunk could improve. They have limited algorithms for machine learning support. If they can allow the user to add more machine learning algorithms, such as the ability to choose the algorithm that a user might want. Additionally, they should provide the required libraries for those algorithms, and then analyzes the data for use."
"It needs to improve the way to install third-party apps and enable installation without logging into splunk.com."
"This solution could be improved by better pricing in general and by easier installation."
"Splunk is query-based, which is not the case with most cybersecurity tools. It is based on search queries and can be difficult to use. It would be good if they can make it easier to understand how to create search queries. They can improve the knowledge base for better understanding. To create your dashboard, you need to have a search query. We have multiple firewalls in our company, and we need a dashboard for them. It would be helpful if a default firewall dashboard is included in Splunk to make monitoring easier. If a dashboard is available for a security device, the operation part will be more efficient. We won't have to follow a manual process for this."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
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