We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the user side, what I like a lot is the reporting capabilities. There's no tool, to my knowledge, that gets anywhere close to Octane at the moment when it comes to the reporting capabilities. I can do everything with the reporting. There's nothing missing. I have all the options. I can create graphs, including graphs of several types and looks."
"The most valuable feature of Micro Focus ALM Octane is the reports. We are able to do customization."
"The feature I found most valuable in Micro Focus ALM Octane is its ability to integrate with the CI/CD stack."
"Octane works well with the Jira portfolio to track the project with two methods: Agile and Waterfall. We can track all the testing in Waterfall or Agile and synchronize it with Agile tools."
"Octane creates a gentle approach to Agile-based projects."
"The integration points are very good. Octane gives us a window not only into our manual testing, but also our automation testing and our performance testing. We can see all results from all three streams of testing in one place."
"The most useful feature of Micro Focus ALM Octane is the dashboards, they are easy to use."
"I like the fact that you can use it on top of Jira."
"The resource manager is useful."
"The program is stable."
"It's a very complete solution."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The product is quite convenient and user-friendly."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"You don't need a lot of plugins."
"Globally, I don't see many major points of improvement. It's mostly plenty of little things, and it's weird to me that they are not in the product yet. They are really details, but they're annoying details... Today, in the tool, we've got plenty of assets we can handle, like requirements, user storage, defects, tasks and so on. And to all of those elements, we can add comments. We can add comments to any asset in Octane but not to tasks. It's just impossible to understand why it's not available for the tasks because it's available everywhere else. Similarly, for attachments, you can attach files absolutely everywhere except on automated runs, which is, again, awkward. I don't understand why on this element, in particular, you cannot do it. It's little touches like that."
"Security and security management, meaning the integration of the security, could be enhanced. We know about Fortify, but it would be better to have security features in the original Octane platform without the need for another solution or another application."
"The elements in filtering need to be improved, meaning the number of filters I can use in widgets or in the grid views in parallel. There's a limitation which bothers a lot of our users. Filtering in text, or having a complex filter is limited. In a given field, for example, I can use a filter only once. I cannot say, 'Include the values 1, 2, and 3, and exclude value 17.' This is not possible but we have requested it often."
"Development of extensions or connections to GitHub actions could be better. Better integration with Azure DevOps would also help."
"The product's requirements management feature needs enhancement in terms of functionality."
"Improvements could be made by way of additional integrations across the lifecycle."
"There's a trend in our requests to have the ability to export data, en masse, out of Octane. There are capabilities within Octane to export data, but there are specifics around test suites and requirements and relations, as well as certain attributes, that we would like to be able to export easily out of Octane and into a database or Excel."
"We have some requests to beef up the manual testing abilities and the ability to report on testing progress. All the basics are there, but there's an issue of maintainability. For example... once you plan a test and it creates a run, more particularly a suite run, you can't edit the suite run afterward... That that is not realistic with how people work. Mistakes are made and people are humans and we change our minds about things. So the tool needs to allow for a bit more flexibility in that testing area, as well as some better widgets to report on progress."
"I would like to see some artificial intelligence incorporated into the management functions."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The cost could be improved. The solution is quite pricey."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"A major improvement we would like to see is definitely around agile management."
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OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
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