We performed a comparison between OpenText EnCase eDiscovery and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It speeds up the process, so I can meet my deadlines."
"The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background."
"If there is exposure, we need to investigate the source of the attack, e.g., whether it came from the network or externally. We view the firewall logs, and if there has been exposure, then we use the Application Isolation feature. When there is an attack with on-prem, that system will go into isolation mode, removing connectivity to other internal systems. We also restrict the WLAN part to avoid that system broadcasting to other networks."
"Some of the features that were important were a built-in firewall and device control."
"The solution can be scaled to handle different threats."
"The solution is easy to use."
"It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"No maintenance is required after a successful installation phase."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"There were minor UI bugs."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The reporting is a bit unreliable. It needs to be better."
"In the past, incident response time for tech support was slow."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"It is only available to use on computers with higher-end specs."
"It can maybe send notifications when there is an update and everything is successful."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"It should support the next-generation IPS. Currently, it supports only IPS."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. OpenText EnCase eDiscovery is rated 7.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint and Trellix Endpoint Security (ENS), whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business. See our OpenText EnCase eDiscovery vs. Symantec Endpoint Security report.
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