We performed a comparison between Paylocity and UKG based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM."My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company with commissions, bonuses, and distribution, it's great to be able to do that. I can upload multiple things. Also, I can upload different sets of commission lists into the same payroll batch and upload the time card imports and overtime imports if I want to and separate them. I can create multiple batches around an individual or one one set of audit backing, and then I can approve them or leave them open. The way that Paylocity has set up their payroll system is really good and saves us a lot of time. It's very specific and helpful."
"I like UKG's integration."
"It is much easier to use and the customer service is better than our previous solution."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"UKG could be a little more flexible in some areas."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
Paylocity is ranked 15th in Cloud HCM with 1 review while UKG is ranked 5th in Cloud HCM with 119 reviews. Paylocity is rated 8.0, while UKG is rated 8.0. The top reviewer of Paylocity writes "Has a comprehensive and intuitive knowledge base, and time saving payroll administration features". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Paylocity is most compared with BambooHR, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Oracle HCM Cloud.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
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