We performed a comparison between PeopleSoft and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features."
"The most valuable feature for us is the integration between the HR Payroll and Financials modules"
"Job data is a valuable feature."
"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
"It's great for helping users deal with their supply chain."
"This solution integrates very well with other products which is helpful."
"The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
"The most valuable feature of the solution is its stability."
"I like UKG's integration."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"It is much easier to use and the customer service is better than our previous solution."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
"Areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically."
"The API integration could be better."
"There can occasionally be complexity in the initial setup."
"The learning and development side of the product is an area of concern where improvements are required."
"Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
"The whole systematic flow of any query raised to HR should be improved."
"I would like to see better support, bug fixing, and documentation."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"The platform's features need enhancement while being used as a recruiting tool."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"UKG could be a little more flexible in some areas."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews while UKG is ranked 6th in Benefits Administration with 120 reviews. PeopleSoft is rated 8.0, while UKG is rated 7.8. The top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". PeopleSoft is most compared with Oracle HCM Cloud, Workday, SAP SuccessFactors, Oracle Fusion Cloud ERP and Oracle Taleo, whereas UKG is most compared with Workday, SAP SuccessFactors, SAP HCM, Dayforce HCM and Saviom Resource Management. See our PeopleSoft vs. UKG report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Talent Acquisition vendors.
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