We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the main features of the solution is it allows the management of many devices in different ways."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"Conditional access helps me control uncontrolled access."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"KACE’s knowledge-based articles are very good."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"This solution makes it easy to control assets and upgrade all types of software."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
"One of the most valuable features is automation. We are doing automation infrastructure, which allows us to automate regular tasks. This solution provides us with a service catalog, like building new services and automating daily tasks."
"I like the agentless feature. This means we don't install any agent in worker nodes."
"The most valuable feature is that Ansible is agentless."
"The Organizations feature, where I can give clear silos and hand them over to different teams, that's amazing; everybody says that it's their own Tower. It's like they have their own Tower out there."
"There are new modules available, which help to simplify the workflow. That is what we like about it."
"The automation is the most valuable feature."
"It increases our company's efficiency, automating all the simple tasks which used to take hours of somebody's time."
"The biggest thing I liked about Ansible is the check mode so that we can verify, after we've pushed, that the config there is actually what we intended."
"The synchronization could be improved."
"Intune has limited integration with non-Microsoft solutions."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"In an upcoming release, I would like to see some kind of analytics report."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The initial setup is a little bit complex."
"Lacking ability to leverage more iOS device management internally."
"More integration with monitoring tools is needed."
"Sometimes the information is not as real time as it's supposed to be."
"Paying for the product should come with full and extended training anytime it is needed."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"We'd love to see support for larger dependencies in the scripting feature."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"It should support more integration with different products."
"Improvements should be made in terms of execution speed, which is, I believe, the most lacking feature. Aside from that, re-triggering a failed task is another useful feature."
"The communication on it is not probably where it could be. We could use some real life examples where we could point customers to them and say, "This is what you are trying to do. If you follow these steps, it would at least get you started a bit quicker.""
"Accessibility. Ansible uses a CLI by default. Those accustomed to it can find their way and adopt the YAML files easily over time. But, some users are more comfortable using UIs..."
"One problem that I'm facing right now is the mismatch between the new version of Python and Ansible. Sometimes it's Python 2, and sometimes it's Python 3. When things get a bit dicey, I wish that Ansible would solve this issue by itself. I don't want to have to specify if it is Python 3 or version 2."
"Because Ansible is establishing SSH sessions to perform tasks, there is a limit on scalability."
"I have seen indications that the documentation needs improvement. They are providing a "How to Improve Your Documentation" presentation at this conference."
"Ansible could use more public relations and marketing."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Its agentless, making the deployment fast and easy". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
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