We performed a comparison between ServiceNow Orchestration and vCenter Orchestrator based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution effectively automates business processes."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"There are a lot of ready to use orchestration custom packs."
"It's probably the best product out there."
"The product has a flexible interface for development."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The data visualization is good."
"The technical support services are excellent."
"The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one."
"In regards to the workflows, the fact that we can actually have a full dashboard library of all the existing workflows on this is great. We can see all the workflows and what all the actions do and can work with scripts."
"Communication with technical support is very good. It has a repository of knowledge base articles which we can access which are very helpful."
"User-friendly and easy to deploy."
"The solution was easy to install."
"It is very stable. I have been using vCenter Orchestrator from version three now to six plus."
"The product's initial setup phase was easy."
"We cannot perform GUI automation using the tool."
"The deployment requires awareness among the project staff."
"I would like a user experience module to be added."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"Efficiency of some features could be improved."
"There can be gaps in integration."
"When the SSO certificate needs to be renewed, the upgrading and testing are quite complicated."
"The price of this product is high and could be improved."
"There are some update-related issues with the product."
"The licensing is expensive and should be improved."
"Storage has room for improvement. It's a big problem for our solution. The interface also needs improvement, it should be simplified."
"This solution needs to have more built-in workflows."
"There can be compatibility issues."
"VMware tools would benefit from more automation. When installing our devices and servers, we often need to install the VMware tools manually. This process should be automated during the VM installation process."
ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews while vCenter Orchestrator is ranked 9th in Process Automation with 45 reviews. ServiceNow Orchestration is rated 8.2, while vCenter Orchestrator is rated 8.4. The top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". On the other hand, the top reviewer of vCenter Orchestrator writes "Enables us to do administration on a centralized layer when using multiple VMware ESX servers". ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and Hyland OnBase, whereas vCenter Orchestrator is most compared with VMware Aria Automation, VMware Aria Operations, vCloud Director and Cisco UCS Director. See our ServiceNow Orchestration vs. vCenter Orchestrator report.
See our list of best Process Automation vendors.
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