We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's user friendly, much better than most tools I have seen."
"We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use"
"It is simple to use. The user experience is very good."
"One valuable feature of the solution is its flexibility."
"The solution is useful for small projects."
"I've found the active community most valuable but it also provides you with a lot of other features."
"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."
"Camunda Platform has a very good interface for workflow and business process design."
"It's scalable."
"The iTerm suite is also crucial for visibility and optimization."
"The data visualization is good."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"It's probably the best product out there."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"Great with IT processes and business processes."
"The initial setup can be complex for business users."
"The GUI needs to be improved, with more configuration options."
"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."
"Camunda Platform's customer support could be improved because their response is quite slow."
"While it's very scalable, it would be great if auto-scaling capabilities were added to it... one area that really could help out would be to have dynamic resizing of the cluster. Right now, you have to do capacity planning."
"We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved."
"Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement."
"I would also like a very easy to use form builder."
"Efficiency of some features could be improved."
"I would like a user experience module to be added."
"There can be gaps in integration."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"The deployment requires awareness among the project staff."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
Camunda is ranked 1st in Process Automation with 71 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and SAP Signavio Process Manager, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BIC Process Execution and BMC TrueSight Orchestration. See our Camunda vs. ServiceNow Orchestration report.
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