We performed a comparison between Skype for Business and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The calling features are most valuable, especially now as we are working remotely."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The GUI is very user-friendly."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"I recommend it as a solution for remote disk users."
"TeamViewer is a scalable solution."
"This is a unique solution that is very easy to install."
"TeamViewer is stable."
"The most valuable feature of TeamViewer is its ease of use."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The dashboards they have are good."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"The inability to integrate Skype with other products is an area of concern where improvements are required."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"I feel bored with the look and feel of the tool, so it should be changed."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"The performance could always be better."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"The file transfer functionality crashes sometimes."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"A feature that they could add is chat with sound to talk."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"The solution could have better scalability."
Skype for Business is ranked 4th in Virtual Meetings with 60 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. Skype for Business is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Skype for Business is most compared with Webex, Zoom, GoToMeeting, Cisco Meeting Server and Cisco Jabber, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and GoToAssist. See our Skype for Business vs. TeamViewer report.
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