We performed a comparison between SOTI MobiControl and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"The most valuable feature is the policy CSPs."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The company's support is the best. That'd be the number one thing."
"The installation is very straightforward."
"The most valuable feature is the fact that I can manage my devices remotely."
"Also, although they're Apple products, we don't use the Find My iPhone feature because that would require us to use so many fake numbers or come up with a list of numbers. SOTI has been super-helpful in helping us track where an iPad is and knowing that we can remote-access it."
"The most valuable features are visibility and remote access."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"It has a user-friendly menu that helps manage special purpose devices for security."
"The most valuable feature is policy-driven control of the devices."
"No issues with scalability."
"We find it to be reliable."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"VMware Workspace ONE is scalable."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications."
"I would like some integration with the Microsoft reporting platform Power BI."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"It needs certificate provisioning for S/MIME purposes."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"The solution could use better reporting."
"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."
"They have legacy design architecture, and sometimes the support isn't helpful."
"In the next release, they should make it easier to migrate."
"I wish that I had some more tutorials and educational resources on how to use the product."
"The scalability is horizontal, not vertical. One machine has to have all the accounts. That's one of the issues that we have found with scalability: You always have to keep the same machine. If you want to add a second machine, you need to split the account and that removes flexibility of management."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"The length of time it takes to deploy an application could improve."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."
"I'd like to see more integration capabilities in future releases."
"We'd like more useful support."
"The initial setup is a bit complex."
SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. SOTI MobiControl is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". SOTI MobiControl is most compared with 42Gears SureMDM, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, ManageEngine Endpoint Central, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our SOTI MobiControl vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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