We performed a comparison between Jamf Pro and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"Intune enables us to manage our devices from anywhere."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"It has a useful device management feature."
"Autopilot is the most valuable feature."
"The dashboards, the security, and the customization capabilities work very well for us."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"Stable product that's easy to set up compared to other MDM products."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"The remote wipe and lock features are by far the best tools."
"The most valuable features are remote control and geo-fencing."
"SOTI MobiControl is the right solution for customers who want a reliable and low-cost MDM solution."
"It's been very stable over the past few years."
"It has a user-friendly menu that helps manage special purpose devices for security."
"The installation is very straightforward."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"The most valuable feature of SOTI MobiControl is the feature to control what software is on the equipment that is authorized."
"The ease of access was awesome. The guys helping us out were pretty fluent in the product. I currently have two devices in a dashboard that we're testing, but the solution that they have is awesome. I like that it's a cloud-based based solution, and I think there will be some significant cost savings."
"There are items that require improvements. One is the controls from iOS."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"The technical support could be improved."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"Intune lags all of its competitors in terms of report generation."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"In some places, GUI could be more reactive."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"I would like to have the ability to push scripts using MDM commands."
"I think it would be best if Jamf had support tiers."
"The response time for support could be significantly improved."
"I would like to see Jamf add more training tutorials and documentation."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"They don't have systems that are built for redundancy. You have one database that manages everything and, if that database crashes, you have a problem."
"Its user interface needs to be improved."
"The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher. From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. It can't compete with Intune and other solutions when it comes to Windows implementation. It almost doesn't work with iOS. It works well with Android."
"I wish that I had some more tutorials and educational resources on how to use the product."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"The documentation could be improved in SOTI MobiControl."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Jamf Pro is rated 9.6, while SOTI MobiControl is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion. See our Jamf Pro vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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