We performed a comparison between Trend Micro Apex One and Trend Micro Deep Security based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Trend Micro Apex One appears to be the superior solution. Any issues they are currently facing, they feel, will likely resolve with future updates. However, our reviewers found Trend Micro Deep Security to be expensive and difficult to deploy, and weren’t satisfied with the level of support.
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable feature is the analysis, because of the beta structure."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The most valuable aspect is achieving zero attacks and zero data compromise."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"Trend Micro Apex One most valuable features are centralized management, ease of use, and help user management. Additionally, it can detect vulnerabilities in the end-users system"
"Email security is the most valuable feature."
"The antivirus is the most valuable aspect of Trend Micro Apex One."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks."
"When comparing to other products the console is much more user-friendly, and it's easy to implement."
"The tool provides information on server activities and hosts."
"In addition to providing our clients a view of what's happening in their data centers, it also does virtual patching in the data center. It enhances the security in the data center big time."
"It provides a comprehensive feature set and a strong security baseline for us with integrations into other security tools."
"It provides security and protection. The endpoint firewall is valuable."
"It is connected into an intelligence database and is quick to pick up new threats. It also reduces my workload with its speed and the protection that it provides."
"It integrates well with the cloud; for example, AWS, and Google Cloud Provider."
"The customer service/technical support for this solution is very fast."
"The initial setup was straightforward."
"We'd like to see more one-to-one product presentations for the distribution channels."
"It takes about two business days for initial support, which is too slow in urgent situations."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR can be improved by providing more detailed reporting."
"The SIEM could be improved."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution."
"The product can be a bit heavy."
"The application and web controls have room for improvement."
"The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself."
"Could channel video more efficiently."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"I would like to see the initial setup simplified to make it less complicated, and the price reduced."
"The solution could improve by making the interface less confusing, it needs to be simplified."
"The implementation can be inflexible and not easy, as it requires knowledge of things like virtualization and administration on Windows."
"It needs better global visibility of the virtual environment."
"I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved."
"The price could be reduced."
"Another issue is if I want to suggest this solution to a customer, we won't get the pricing immediately, which is a major problem."
"We'd like to have more application control."
"There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable."
"It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Deep Security is rated 8.6. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Trend Micro Apex One is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Trend Micro Smart Protection and Trend Vision One, whereas Trend Micro Deep Security is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
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