Adobe Commerce vs HCL Digital Commerce comparison

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Adobe Logo
3,379 views|2,526 comparisons
82% willing to recommend
HCLTech Logo
1,328 views|873 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Adobe Commerce and HCL Digital Commerce based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Adobe Commerce vs. HCL Digital Commerce Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"On the plus side, when you build everything from scratch in Magento, you can do magic with it.""The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications.""The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools.""We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements.""The ecosystem includes thousands of vendors who are providing third-party add-ons.""The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly.""The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution.""Magento is very flexible, and it's one of the biggest e-commerce platforms."

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"I haven't faced any issues with the product's stability.""The most valuable solution is that it allows you to adapt it according to the customer's needs.""Has all the modules needed for an order management solution.""It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

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Cons
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better.""I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed.""More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart.""One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website.""Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later.""The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard.""Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side.""Should have a way to communicate properly with the team that builds the platform"

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"The product catalog is an area that needs improvement.""Lacks option to purchase individual modules.""The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner.""Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

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Pricing and Cost Advice
  • "The cost of implementation is cheap compared to other solutions."
  • "Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
  • "This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
  • "The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
  • "The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."
  • More Adobe Commerce Pricing and Cost Advice →

  • "For our companies and our users, the price is quite high."
  • "I believe that HCL Digital Commerce is one of the most expensive products on the market."
  • More HCL Digital Commerce Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The customization capabilities of Adobe Commerce are great.
    Top Answer:The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers.
    Top Answer:The solution is useful in the area of e-commerce.
    Top Answer:I haven't faced any issues with the product's stability.
    Top Answer:I believe that HCL Digital Commerce is one of the most expensive products on the market. I am yet to get a quote on Adobe Commerce's price. Compared to the other platforms available in the market, HCL… more »
    Top Answer:I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to… more »
    Ranking
    3rd
    out of 72 in eCommerce Platforms
    Views
    3,379
    Comparisons
    2,526
    Reviews
    5
    Average Words per Review
    661
    Rating
    7.6
    6th
    out of 72 in eCommerce Platforms
    Views
    1,328
    Comparisons
    873
    Reviews
    2
    Average Words per Review
    618
    Rating
    5.0
    Comparisons
    Also Known As
    Magento, EPiServer Digital Commerce
    IBM Digital Commerce, IBM WebSphere Commerce
    Learn More
    Adobe
    Video Not Available
    Overview

    Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

    For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

    IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.
    Sample Customers
    Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
    CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
    Top Industries
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Manufacturing Company20%
    Insurance Company10%
    VISITORS READING REVIEWS
    Educational Organization71%
    Computer Software Company6%
    Retailer3%
    Manufacturing Company2%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Educational Organization12%
    Retailer10%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business77%
    Midsize Enterprise8%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise74%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise18%
    Large Enterprise60%
    Buyer's Guide
    Adobe Commerce vs. HCL Digital Commerce
    May 2024
    Find out what your peers are saying about Adobe Commerce vs. HCL Digital Commerce and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews. Adobe Commerce is rated 8.2, while HCL Digital Commerce is rated 6.8. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of HCL Digital Commerce writes " Needs improvement in the area of integration and should offer better adaptability to new environments". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Commerce Cloud, Shopify, Oracle ATG and Oracle Commerce Cloud, whereas HCL Digital Commerce is most compared with SAP Commerce Cloud, Salesforce Commerce Cloud, Bigcommerce, Oracle ATG and Shopify. See our Adobe Commerce vs. HCL Digital Commerce report.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.