We performed a comparison between AWS Config and AWS Systems Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The solution is scalable and provides over 100 rules."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The scalability is a ten out of ten."
"Installing the instances and performing upgrades is smooth and clean."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS provides Auto Scaling groups."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Has a variety of automation options."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"The solution's ability to scale is good."
"There are a couple of issues with stability."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The UI is not user-friendly and has room for improvement."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"The solution is missing a configuration that can assist us when writing our programming languages."
"There is room for improvement in built-in tools, they are not up to the mark."
"Improvements are needed as per customer requirements."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Additional features can be added as per customer requirements."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"AWS does not have EKS cluster backup."
"The current challenge is that we can't pull any incidents from other accounts."
"Lacks sufficient integrations."
AWS Config is ranked 15th in Configuration Management with 4 reviews while AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews. AWS Config is rated 9.0, while AWS Systems Manager is rated 8.0. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". AWS Config is most compared with , whereas AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and SUSE Manager. See our AWS Config vs. AWS Systems Manager report.
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