We compared Palo Alto Networks VM-Series and Azure Firewall based on our user's reviews in several parameters.
The Palo Alto Networks VM-Series is praised for its strong security measures, effective threat prevention, and reliable customer support, offering scalability and flexible pricing. On the other hand, Azure Firewall is commended for its seamless integration with Azure services, robust security capabilities, and excellent customer service from Microsoft, but could benefit from enhancements in logging and reporting capabilities, rule customization, and user interface improvements.
Features: According to user feedback, the most valuable features of Palo Alto Networks VM-Series are its strong security measures, comprehensive firewall capabilities, effective threat prevention, and seamless integration with existing infrastructure. In contrast, Azure Firewall is praised for its robust security capabilities, seamless integration with other Azure services, comprehensive monitoring and logging functionality, user-friendly interface, and excellent support from Microsoft.
Pricing and ROI: The setup cost for Palo Alto Networks VM-Series is considered to be affordable and straightforward, with flexible licensing options. In comparison, Azure Firewall also offers a reasonable pricing and straightforward setup cost, with a hassle-free licensing process., The Palo Alto Networks VM-Series offers increased network security, threat prevention, and visibility, along with scalability and flexibility. Users have praised its comprehensive features and responsive support. On the other hand, Azure Firewall enhances ROI by offering cost-effectiveness, improved security measures, and reliable performance.
Room for Improvement: Palo Alto Networks VM-Series could improve its user interface, documentation, performance, integration with third-party apps, supported platforms, and reporting capabilities. Azure Firewall could benefit from advanced logging and reporting, better customization options, and an improved user interface.
Deployment and customer support: The user reviews for Palo Alto Networks VM-Series show a varying duration for establishing a new tech solution, with some users spending three months on deployment and an additional week on setup. On the other hand, the reviews for Azure Firewall also mention a varying duration, with some users spending three months on deployment and an additional week on setup. However, for users who required a week for both deployment and setup, it can be assumed that these terms refer to the same period and should not be considered separately., The customer service for the Palo Alto Networks VM-Series product has been highly rated and reliable, with customers speaking highly of the professional, prompt, and knowledgeable assistance provided. On the other hand, Azure Firewall also receives positive responses for its excellent customer service, with users appreciating the prompt and helpful assistance provided by the Azure team. Both products ensure users feel supported and valued.
The summary above is based on 27 interviews we conducted recently with Palo Alto Networks VM-Series and Azure Firewall users. To access the review's full transcripts, download our report.
"The solution is stable."
"The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
"It blocks the vulnerabilities that can negatively impact us."
"FortiGate's web and URL filtering are unlike any other firewall I've used. The functionality of URL filtering in those solutions is problematic because everything is encrypted, and firewalls can't break that encryption protocol. Fortinet has an SSL proxy, so the encryption is done before the packet ever leaves the FortiGate. The URL filter is definitely one of the most helpful features."
"Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
"The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."
"It can expand easily."
"It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"It's helped us improve our security posture."
"Microsoft's technical support is very good. They're quite knowledgable and responsive."
"The most valuable feature is the integration into the overall cloud platform."
"One of the notable advantages of Azure Firewall is its user-friendly interface, which closely resembles or shares similarities with other Azure components."
"Performance and stability are the key features of this product."
"The solution has many useful features. For example, the solution allows users to create virtual IP addresses."
"It is easy for me to protect certain ports or even the IP addresses, as well as do whitelisting, blacklisting, and the FQDN when we want virtual machines connected and to protect certain websites."
"We secure the entry point to the virtual data center with the firewall."
"The feature that I have found the most useful is that it meets all our requirements technically."
"Using Palo Alto Networks Panorama, we were able to deploy a single point of management and visualization of the firewall infrastructure in cloud, on-premise and integrated with Azure to automate scale up. Its security features, i.e. anti-malware, threat prevention, URL Filtering, VPN, and antivirus are the most valuable. The ID-User integrated with AD and 2FA features are also very useful to provide secure access to servers and some users in the company. "
"In the newer version, there are 3850s, all of them are scalable. They fit better into the medium or small businesses."
"The filtering feature is good."
"It has the ability to create Palo Alto VM-series using software."
"Embedding it into my application development lifecycle prevents data loss and business disruption, allowing the adoption to operate at the speed of my AWS Cloud."
"You already can scale it if you put it in Auto Scaling groups. If you put it in a load balancer, it should already be able to scale."
"The solution enables organizations to enforce policies."
"I feel that the reporting needs to be improved."
"I would like some automated custom reporting."
"Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."
"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."
"There are some cloud-based features that could be much more flexible than they currently are."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"Sometimes you do need to know some CLI commands, so it's a bit harder for technicians or new people that don't know it."
"Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."
"The threat intelligence part could be better. I don't see why our customers have to get an additional solution with Azure Firewall. It would be great if they made it on par with Palo Alto."
"Azure Firewall definitely needs a broader feature base. It should be able to go all the way up to layer 7 when looking at applications and things like that."
"It would be much easier if the on-premises, firewall rules, had some kind of export-import possibility in place, which is not the case right now."
"It is a cloud service, but the lending speed for each region is not always the same. For example, in China, the speed is slow. They need to think about how to make sure that the service pace or speed is always the same in all regions. It would be a great improvement if they can provide the same pace worldwide."
"Right now, with Azure Firewall, we cannot have a normal inbound traffic flow. For inbound, Microsoft suggests using application gateways, so the options are very limited. I cannot use this firewall as an intermediate firewall because of the limitations, and I cannot point routing to another firewall. So if I want to use back-to-back firewall architecture in my environment, I cannot use Azure Firewall for that type of configuration either."
"You have to have a defined IP range within your network to associate it with your network. The problem is you have to plan ahead of time if you expect to use the firewall in the future so that you don't have to reconfigure your subnets or that specific IP range. Other than that, I don't any issues. I use it for basic configuration for a single application, so I really don't try to leverage it for multiple applications where I might find some complexity or challenges."
"An Azure firewall is not a real firewall."
"It's a little heavy compared to a FortiGate or other firewalls."
"Recently, they introduced their Prisma Cloud solution. Compared to the previous technologies, like Panorama, which is used for centralized firewall management, or even the individual firewalls, it's a bit challenging to integrate the traditional firewall policies into Prisma Cloud."
"It has to be more scalable for the deployment of VMs on the cloud."
"The reporting part of the product is an area of concern where improvements are required."
"There could be dynamic DNS features similar to Fortinet in the product."
"We feel that the setup was complex. So, we asked the tech team about the setup process. They explained how to deploy it in the right way, which made it very simple."
"In the next release, I would like to see better integration between the endpoints and the firewalls."
"The utilization monitoring and GUI have room for improvement."
"The user-friendliness of the UI could be improved."
Azure Firewall is ranked 22nd in Firewalls with 33 reviews while Palo Alto Networks VM-Series is ranked 10th in Firewalls with 53 reviews. Azure Firewall is rated 7.2, while Palo Alto Networks VM-Series is rated 8.6. The top reviewer of Azure Firewall writes "Easy to use and configure but could be more robust". On the other hand, the top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". Azure Firewall is most compared with Fortinet FortiGate-VM, Palo Alto Networks NG Firewalls, Microsoft Defender for Cloud, Check Point NGFW and Cisco Secure Firewall, whereas Palo Alto Networks VM-Series is most compared with Fortinet FortiGate-VM, Cisco Secure Firewall, Palo Alto Networks NG Firewalls, Juniper SRX Series Firewall and Huawei NGFW. See our Azure Firewall vs. Palo Alto Networks VM-Series report.
See our list of best Firewalls vendors.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
