We performed a comparison between Kaseya VSA and LogMeIn Central based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The patching is very efficient and we can rely on the alerts that we receive."
"The remote support is the most valuable aspect of the solution."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"The initial setup was pretty straightforward."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"The initial setup was very easy."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"It allows you to transfer along with many other functions."
"The product's user interface is an area with certain shortcomings where improvements are required."
"It's very difficult to update the third-party software on every device."
"The technical support of the solution is an area with shortcomings that needs improvement."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"The agent-based monitoring solution can be improved."
"I would like to see improved virtual infrastructure management."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Our clients are having issues with printing."
"There are some screens that are just ugly and difficult to manipulate."
"It's not really a true RMM product but more of just a remote access."
"Sometimes it just fails to load."
"They should provide intermediate device limit options for the users."
"It is easy to get locked out, which is something that needs to be improved."
"I do not like the antivirus."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Kaseya VSA is rated 7.6, while LogMeIn Central is rated 8.6. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Pulseway, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and LogMeIn Rescue. See our Kaseya VSA vs. LogMeIn Central report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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